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Return Policy

Return Policy

Product can be returned for 100% credit if returned within 30 days of purchase. Product returned after 30 days of purchase will be charged a 15% restock fee. Supreme Medical will only accept product returned within 90 days from the date of purchase. Products must be returned 6 months prior to date of expiration. Returns will not be accepted on special-order items.

All returns must be returned in original packaging and must be in the same unit of measure as originally purchased. All returns are subject to inspection by Supreme Medical. No credit will be issued for product that we determine cannot be resold. 

Product returned for credit should be sent prepaid to:

Supreme Medical

Attn: Returns Department

4497 Dawes Rd

Theodore, AL 36582

Each return should include a return merchandise authorization (RMA) number. Please call our Customer Service Department at 1-800-461-1370 to obtain a return authorization number. Please have the invoice number and date of purchase available when calling for a return authorization number. Unsolicited returns and returns without a RMA number will be charged a processing fee.

Upon request, Supreme Medical can issue a UPS or Fedex call tag for an additional fee. 

Product shortages or shipping errors must be reported to our Customer Service Department within 48 hours after receipt of the order.



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