Fulfillment Systems

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Price Match Guarantee

Supreme Medical has been selling medical supplies at wholesale prices for over 20 years. We regularly have the lowest prices online and strive to offer our customers the best possible price on all items we sell. However, if for some reason you find a lower price on an identical item from a competitor we will price match that item for you. Simply follow the steps below to take advantage of this service.

Frequently Asked Questions

Why should I use Supreme Medical's Price Match Guarantee?
We don't want our customers wasting time and money ordering from multiple suppliers due to a slight price difference. Our policy is clear - if they can do it, so can we! We never want you paying more with us than you would from a competitor, so we put our 100% Price Match Guarantee in place to solve this problem. 

How does the Supreme Medical Price Match Guarantee Work?

If you find a lower price on an identical item at an authorized wholesaler or retailer and show us proof of that pricing, we will match the price. It's that easy!

Can I apply this guarantee to a similar product in a different style, size, or color?

The item for comparison must be exactly the same style, color and size and you must be able to order the item you are requesting a price match on. The item must be currently in-stock and available for shipment.

Does this guarantee include reconditioned or refurbished items?

The item for comparison must be new and factory sealed. We will not match the price of a reconditioned or refurbished item.

Are clearance, closeout, or liquidation sales included in the price match guarantee?

Pricing on items included in clearance, special buy, value of the day, closeout, liquidation sales or deep discounts like Thanksgiving, Black Friday or Cyber Monday do not qualify for the price match guarantee policy. 

What if I use a coupon at another wholesaler's or retailer's website, can I use the price after the coupon is applied for comparison?

Yes, the price after applying the coupon is valid for comparison, as long as the product is specifically included in the coupon offer.

Are tax, shipping and handling charges included in the prices that are being compared?

Yes, we will include the competitors shipping and handling fees as well as minimum order requirements in the price comparison.

How do I contact Supreme Medical to redeem this guarantee?

Prior to placing your order, contact our Customer Service Department by either email or by  phone at 1-800-461-1370.

What do I need to provide in order to claim the 100% price match guarantee?

  • For prices advertised online, please provide one of the following:
    • A screenshot or URL (website address) of the product page from another authorized wholesaler or retailer's site showing the advertised price you are requesting we match.
    • A screenshot of the shopping cart with the product you want matched that specifies color, size, and availability and shows the URL of the page
  • For prices advertised in print, please provide the following:
    • An image of the advertisement showing the price.​
    • A copy of a quote / invoice showing the price.

When will I be able to place my order using the price match guarantee?

    • Upon review and confirmation, a customer service representative will contact you to process your order and implement the price match.
    • Please allow up to 1 business day for processing your request. 
    • Supreme Medical reserves the right to independently confirm the reported lower price. If we are unable to confirm the lower price, we will be unable to honor the discounted price.

Which items qualify for the Supreme Medical price match guarantee?

All products sold by Supreme Medical. The item must be identical, including model number, components, and U.S. warranty. The item must be in-stock and available for purchase at that price from an authorized U.S. wholesaler or retailer, whose authorization we reserve the right to verify. For a price match, the item offered must be new and in the original packaging. The competitor you are requesting we price match must maintain a satisfactory rating with the Better Business Bureau.

Who is considered an "authorized wholesaler or retailer"?

Any United States based wholesaler or retailer who is authorized by the vendor to sell new, factory-sealed product in the USA.

We do not honor:

  • Manufacturer direct prices (always check with us, we try our best!)
  • Prices from auctions, classified advertisements, or from sites requiring paid memberships.
  • Bundle offers, instant rebates, mail-in offers, free promotional products, offers that include financing, or gift cards.
  • Prices that require minimum quantity purchases.
  • Damaged, used, or refurbished items.
  • Discontinued items or open box specials.
  • Misprinted or inaccurate prices.
  • Grey Market prices from non-authorized distributors.
  • Items that other wholesalers or retailers have listed as Clearance, Close out, Liquidation, Special Hour/Flash/Limited Quantity offers.
  • "Buy One, Get One Free" advertisements.
  • Supreme Medical coupons and other promotions are not valid with the price match guarantee.

The 100% Price Match Guarantee is only available to customers located within the 48 contiguous United States. Supreme Medical reserves the right to limit quantities and to update or modify the terms of this Policy at any time.


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